Your needs

Besoin - Appointment reminders

Appointment reminders

Besoin - Recovery


Besoin - Staff replacement

Staff replacement

Besoin - Promotions


Besoin - Making appointments

Making appointments

Besoin - Renewal of insurance or mortgage

Renewal of insurance or mortgage

Besoin - Interruption of services

Interruption of services

Our Solutions
Text messages (SMS)
Social media
and Internet pages
Automated notification
on mobile application
  • Appointment setting according to the available time slots
  • Confirmation or cancellation of an appointment
  • Reminders: payment date, appointments, tasks and more
  • Broadcast calls to find replacement staff, according to your criteria
  • Automated surveys
  • Automated document distribution
  • Event management and logbook
  • Detailed communication reports and appointment confirmation
  • Data centralization
  • Improved relationship with customers (customer service)
  • Quick return on investment
  • Team optimization
  • Automation of repetitive tasks
  • Timeliness
  • Better staff performance
  • Reduced risk of errors

SOMUM Communication is a simple tool for managing and broadcasting communications, including emergency measures. Thanks to its multiple features, it is possible to assign several contact details to the same contact and classify contacts according to their preferences. Broadcast can be made by respecting several criteria, including:

SOMUM improves and automates most steps in communications. SOMUM automatizes mass communications and increases their efficiency. Here are some uses of SOMUM’s Solutions:

  • Broadcast time slot
  • Established priority
  • Callback options
  • Interactions with respondent
  • Address
  • Extension number
  • Seniority
  • Availability
  • Areas of interests
  • And more!