Your needs

Besoin - Snow removal notice

Snow removal notice

Besoin - Boil water advisory

Boil water advisory

Besoin - Emergency measures

Emergency measures

Besoin - Newsletter


Besoin - Major work

Major work

Besoin - Overnight parking

Overnight parking

Besoin - Evacuation


Our solutions
Text messages (SMS)
Social media
and internet pages
on mobile app
  • Communication of emergency measures: containment, fire, evacuation, contact emergency teams, mobilization of personnel
  • Automatic water level alert
  • Notifications: breakage, boil water advisory, information and warning
  • Information notification: event, festival, activity
  • Snow clearance or blocked street
  • Planned service outages
  • Invitation to a meeting
  • Reminders: tasks, employees, appointments (confirmation or cancellation) and others
  • Staff replacement calls, in order of priority, according to union criteria, internal policies and working hours
  • Detailed communication reports and appointment confirmation
  • Data centralization
  • Improved relationship with citizens (customer service)
  • Better management of health measures (COVID-19)
  • Quick return on investment
  • Team optimization
  • Automation of repetitive tasks
  • Better staff performance
  • Reduced risk of error
  • Timeliness

SOMUM is much more than an automated system; it is a complete management tool that facilitates mass message transmission. Thanks to its multiple functions, messages that respect the following criteria can be sent:

The customizable contact database interface allows users to perform precise searches, based on a multitude of criteria, such as:

  • Broadcast time slot
  • Established priority
  • Callback options
  • Interactions with respondent
  • Address
  • Extension number
  • Seniority
  • Availability
  • Areas of interests
  • And more!