Your needs

Besoin - Communication for emergency measures

Communication for emergency measures

Besoin - Making appointments

Making appointments

Besoin - Staff mobilization

Staff mobilization

Besoin - Reminders


Besoin - Prevention monitoring

Prevention monitoring

Besoin - Surveys


Besoin - Invitation to a conference or a meeting

Invitation to a conference or a meeting

Besoin - Alerts of all kind

Alerts of all kind

Our solutions
Text messages SMS
Social media
and internet pages
  • Appointment setting: according to the available time slots
  • Reminders: tasks, employees, appointments (confirmation or denial) and others
  • Replacement of staff in cascade procedure according to different union criteria, internal policies and working hours
  • Communication for emergency measures: containment, fire, evacuation, contact emergency teams, mobilization of personnel
  • Automatic monitoring of security guards: calls scheduled at certain times. The contacted person confirms their presence, that they are well or that they need assistance, by pressing a button.
  • Automated surveys
  • Transport: cancellation, delay or advance
  • Scheduled outages
  • Recovery
  • Price change
  • Notifications
  • Convocation. conference and meeting
  • Communication reports and appointment confirmation
  • Data centralization
  • Improved relationship with citizens (customer service)
  • Better management of health measures (COVID-19)
  • Quick return on investment
  • Team optimization
  • Automation of repetitive tasks
  • Timeliness
  • Better staff performance
  • Reduced risk of errors

SOMUM is much more than an automated system; it is a complete management tool that facilitates mass message transmission. Thanks to its multiple functions, messages that respect the following criteria can be sent:

  • Broadcast time slot
  • Established priority
  • Callback options
  • Interactions with respondent

The customizable contact database interface allows users to perform precise searches, based on a multitude of criteria, such as:

  • Address
  • Extension number
  • Seniority
  • Availability
  • Areas of interests
  • And more!