Your needs

Besoin - Appointment for housing visits

Appointment for housing visits

Besoin - Payment reminders

Payment reminders

Besoin - Communication for resident

Communication for resident

Besoin - Scheduled renovation notifications

Scheduled renovation notifications

Besoin - Confirmation notifications of all kind

Confirmation notifications of all kind

Besoin - Distribution of important document

Distribution of important document

Our Solutions
text messages (SMS)
Calls
emails
social media
and internet pages
automated notification
on mobile application
Solutions
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Possibilities
  • Appointment setting, home visit: according to the available time slots
  • Reminders: payment date, appointment, renewal, work and others
  • Automated surveys
  • Recovery
  • Confirmation or cancellation of an appointment
  • Automated document distribution
  • Planned interruptions (water or electricity cut)
  • Notifications of all kind
  • Event management and logbook
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Advantages
  • Detailed communication reports and appointment confirmation
  • Data centralization
  • Improved relationship with customers, tenants (customer service)
  • Quick return on investment
  • Automation of repetitive tasks
  • Timeliness
  • Reduced risk of errors

SOMUM is much more than an automated system; it is a complete management tool that facilitates mass message transmission. Thanks to its multiple functions, messages that respect the following criteria can be sent:

  • Broadcast time slot
  • Established priority
  • Callback options
  • Interactions with respondent

The customizable contact database interface allows users to perform precise searches, based on a multitude of criteria, such as:

  • Address
  • Extension number
  • Seniority
  • Availability
  • Areas of interests
  • And more!
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